Transparent processes that are well thought out are the prerequisite for competiveness in the digital economy. Top class information ensures that processes remain high performing and can be optimised in a timely fashion.
Processes in the digital economy often extend far beyond organisational limits. On the whole, it is possible to quickly recognise bottlenecks and mistakes then remedy them.
BUSINESS SERVICE MANAGEMENT
In the digital economy, the availability and performance of your web and business services is a decisive factor for success. Information on behaviour from a user perspective enables timely action.